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May 10, 2016 Service bulletin

Some vehicles may exhibit a touch screen that locks up (black screen) or does not respond

Mazda technical service bulletin 09-030-16-3204 for 2015 Mazda CX-5, 2015 Mazda MAZDA6 and 2014-2015 Mazda CX-9.

Bulletin number
09-030-16-3204
Component
Equipment
Summary
Some vehicles may exhibit a touch screen that locks up (black screen) or does not respond. However, in either case the audio sound is normal. This concern may be caused by an internal failure of the audio unit. The production process at the audio sup-plier has been improved to eliminate these concerns.

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