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November 19, 2015 Service bulletin

Subaru of america, inc

Subaru technical service bulletin 12-192-15R for 2015-2016 Subaru Outback and 2015-2016 Subaru Legacy.

Bulletin number
12-192-15R
Component
Equipment: other: owners/service/other manual
Summary
Subaru of america, inc. (soa) quality assurance has identified an increase in the number of cracked windshields on some 2015 and 2016my legacy and outback models. Further investigation has determined the root cause for many of these failures to be the ceramic materials used for the black-colored printed perimeter combined with the silver-colored material used for the wiper deicer portion of the windshield glass. In response to this increase, soa is extending the original warranty on applicable factory-installed windshields to 5 years / unlimited miles. This warranty extension will cover windshield replacement a maximum of one time where applicable on a vehicle with a VIN prior to those listed in the production change information on page 2 and meeting the guidelines outlined in this bulletin.

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