Some 2016-2017 mkx vehicles equipped with a front view camera and built on or before 25-NOV-2016 may...

Bulletin number

SSM 46320

Component

Back over prevention: camera system

Summary

Some 2016-2017 mkx vehicles equipped with a front view camera and built on or before 25-nov-2016 may exhibit a front view camera that stays deployed in park, is slow to retract when shifted to neutral, deploys when shifting from park to drive or drive to park, and/or deploys during a remote start. To correct the condition, update the image processing module b (ipm-b) to the latest level calibration using ids version 103.05 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 19h405 and applicable labor operation(s) in section 10 of the service labor time standards (slts) manual.

Owners of these vehicles have filed 11 complaints in the driver assistance category.