Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017...
Lincoln technical service bulletin SSM 46371 for 2015-2017 Lincoln MKZ, 2016-2017 Lincoln MKX and 2017 Lincoln Continental and others.
- Bulletin number
- SSM 46371
- Component
- Electrical system: software
- Summary
- Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myford mobile phone applications. 2g networks were decommissioned on 16-jan-2017. If the 3g tcu was operating on a 2g network, it will not automatically attempt to reconnect to the replacement 3g network. To correct, reset the tcu by removing its power fuse for 5 minutes. If the concern is still present, follow normal diagnostics in workshop manual (wsm), section 415-00. Refer to pts oasis home page for tcu version identification. For claiming, use causal part 14g229 and applicable labor operations in section 10 of the service labor time standards (slts) manual.
Owners of these vehicles have filed 320 complaints in the electrical category.
Vehicles covered
- Lincoln MKZ 2015-2017 201520162017
- Lincoln MKX 2016-2017 20162017
- Lincoln Continental 2017 2017
- Lincoln MKC 2015-2017 201520162017
- Ford Fusion Energi 2013-2017 20132014201520162017
- Ford Focus Electric 2012-2016 20122013201420152016
- Ford C-Max Energi 2013-2017 20132014201520162017
VIN decoder
See the problems and recalls for an exact car
Buying a used Lincoln MKZ?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history