When fitting a new remote function actuator (RFA) (referred to as the keyless vehicle module

Bulletin number

SSM72557

Component

Communication

Summary

"when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae fk72-19h440 - be fk72-19h440 - af fk72-19h440 - bf sdd cannot communicate with the rfa. This will be displayed as a red x for the rfa in the sdd vehicle specification screen. Cause: the new rfa module supplied is manufactured with pre-flashed software for ‘dual can’ vehicles. These vehicles are ‘multican’ and not ‘dual can’ and will not communicate with sdd for programming or update without completing the action instructions detailed below."

Owners of these vehicles have filed 7 complaints in the electrical category.