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February 21, 2014 Service bulletin

Issue: a customer may report their steering column does not move when trying to adjust in a up/down or...

Jaguar technical service bulletin SSM71678 for 2009-2014 Jaguar XF and 2006-2014 Jaguar XK.

Bulletin number
SSM71678
Component
Steering: column
Summary
"issue: a customer may report their steering column does not move when trying to adjust in a up/down or in/out movement. Cause: when the instrument panel cluster software is updated, the steering column calibration will revert to it's default values. This will result in no steering column movement."

Owners of these vehicles have filed 11 complaints in the steering category.

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