Some vehicles may experience the symptoms mentioned below, which CAN be fixed with the latest software...

Bulletin number

09-006-14-2882E

Component

Electrical system: software

Summary

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 31.00.100 or later).•no display in rear view monitor.•the clock does not work during GPS reception.•USB device is rebooted with a specific type of music.•the volume level of the navigation voice cannot be muted when turned to zero.note:with version 31, to unmute the navigation voice (when turned to zero), you have to go into naviga-tion -> settings -> guidance settings.•favorite settings (radio stations, navigation favorites, including home, bluetooth pairing setting, sound adjustment, route setting, and warning setting) are reset when the cmu is reprogrammed.•for xm radio stations, favorites list displays only the channel numbers.•cannot make a call successfully using “voice recognition” in french.•sound skips when playing music through bluetooth connection.•the navigation route guidance is not played after pairing iphone 4s.•voice recognition fails after importing contacts with special characters ($, #, etc) in the name (#mom, $am).•the music volume bar is displayed while the navigation is guiding a trip.•the compass screen is displayed, even though a sd card is inserted.•sound is heard even though mute is selected.•the navigation screen is rebooted.•navigation guidance is wrong due to loss of GPS signal.•the navigation system does not recognize the current location.•the radio screen is fuzzy and the commander switch does not operate.•selecting a contact address causes the touchscreen to flash white.•a message “invalid sd card” may appear on the center display while using the navigation system.•a black screen may be displayed while using the navigation system.•a blue screen may be displayed just after turning the ignition to acc/on.•the center display does not boot up with a black screen

Owners of these vehicles have filed 27 complaints in the electrical category.