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June 2, 2015 Service bulletin

Some customers may experience inoperative front door window auto-closing operation when using the window...

Mazda technical service bulletin 09-024-15-3050 for 2013-2015 Mazda CX-9 and 2007-2012 Mazda CX-7.

Bulletin number
09-024-15-3050
Component
Visibility: power window devices and controls
Summary
Some customers may experience inoperative front door window auto-closing operation when using the window switches (a). The window moves upward, but automatically returns to the halfway position (as if the jam-safe window function is operating). The glass run channel may be deformed causing increased sliding resistance against the window glass. This may cause the system to mis-judge that something is blocking the window close movement and operates the jam-safe window function.

Owners of these vehicles have filed 28 complaints in the visibility category.

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