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March 7, 2017 Service bulletin

Some customers may complain of a creaking noise when driving through a dip or bump in the road while...

Mazda technical service bulletin SA-039-17 for 2016 Mazda CX-5.

Bulletin number
SA-039-17
Component
Equipment: mechanical
Summary
Some customers may complain of a creaking noise when driving through a dip or bump in the road while accelerating. This occurs when the vehicle is cold and cannot be duplicated once the vehicle is at normal operating temperature. The creaking noise may be caused by the #4 engine mount. The noise can easily be mistaken for suspension related components and is very difficult to diagnose.

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