"Issue: sdd is unable to configure electronic control modules. it is not possible to complete any...

Bulletin number

SSM71518

Component

Electrical system: software

Summary

"issue: sdd is unable to configure electronic control modules. It is not possible to complete any configuration because the car configuration file (ccf) appears to be lost as a result. This also affects pdi - if personalisation features are required to be changed. If the car configuration is viewed in the from the ‘session active car configuration’ screen, the car configuration status will show a red cross for the gate way module (gwm) and the body control module (bcm) and a yellow exclamation mark will be shown for the as_built. (see ‘active car configuration screen.jpg’ for reference) cause: symptom driven diagnostics (sdd) is unable to recognise the vehicle via the ccf. Sdd is not setup correctly for a small number of l538 14my - multi-can ccf vehicles. Sdd is unable to qualify the vehicle specification and forces the technician to manually enter vehicle specification data. - this means there is a potential that data could be entered incorrectly by the technician. (see ‘unknown vehicle specification.jpg’ for reference)."

Owners of these vehicles have filed 5 complaints in the electrical category.