Concern customers may report that the tailgate cannot be opened (either intermittently or permanently)

Bulletin number

SSM71844

Component

Structure: body: tailgate: hinge and attachments

Summary

"concern customers may report that the tailgate cannot be opened (either intermittently or permanently). The vehicle may have also logged dtc b1216-23 in the bcm action please submit an epqr in the event a customer should report the above concern. Land rover engineering will then review the epqr and feedback as appropriate. It is imperative that a vehicle repair is not completed before receiving feedback from land rover engineering."

Owners of these vehicles have filed 19 complaints in the body category.