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November 13, 2015 Service bulletin

Some vehicles may experience the mazda connect infotainment system shutting down within a few minutes...

Mazda technical service bulletin 09-044-15-3094 for 2014-2015 Mazda MAZDA3, 2016 Mazda CX-5 and 2016 Mazda MAZDA6 and others.

Bulletin number
09-044-15-3094
Component
Equipment: other: owners/service/other manual
Summary
Some vehicles may experience the mazda connect infotainment system shutting down within a few minutes after the ignition is turned on, and will not reboot. It will only reboot after the ignition is turned off and then on again. This is caused by an internal malfunction of the connectivity master unit (cmu) hardware. Note: if the system reboots by itself, this tsb is not applicable. Refer to tsb 09-022/15 for cmu software update.

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