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April 25, 2016 Service bulletin

"Situation: the steering wheel left-hand and/or right-hand switches (volume, seek, ok/menu, mode, phone,...

Land Rover technical service bulletin LTB00584NAS4 for 2013-2015 Land Rover Range Rover, 2014-2015 Land Rover Range Rover Sport and 2012-2015 Land Rover Range Rover Evoque and others.

Bulletin number
LTB00584NAS4
Component
Power train: automatic transmission
Summary
"situation: the steering wheel left-hand and/or right-hand switches (volume, seek, ok/menu, mode, phone, voice, and cruise control) and transmission paddle switches may exhibit intermittent operation, causing one or more (list not exhaustive) of the following issues: • audio volume will not adjust (up and/or down) • radio seek buttons will not operate • volume control buttons cause the radio station to change • the infotainment system is slow to operate (blank screen followed by the 'land rover' logo) • diagnostic trouble code (dtc) u2013-02 'switch pack, general signal failure' is stored in the instrument cluster memory • dtc b1d21-13 'remote control switch circuit open' is stored in the touch screen memory • transmission paddle switches inoperative or intermittent functionality • cruise control inoperative"

Owners of these vehicles have filed 74 complaints in the transmission category.

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