"Description of issue: a potential issue has been identified on a limited number of vehicles listed in the...

Bulletin number

SGI16-29

Component

Electrical system: software

Summary

"description of issue: a potential issue has been identified on a limited number of vehicles listed in the affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integrated circuit card identifier (iccid) number has not been recorded in line with the correct process. As a result, the customer may experience concerns with the wi-fi not connecting, real time traffic updates with other navigation features not working, and no activation e-mail from at&t confirming the free trial period has started."

Owners of these vehicles have filed 42 complaints in the electrical category.