A surge, vibration, or judder may be felt while driving under light acceleration

Bulletin number

A17-040

Component

Power train

Summary

Service bulletin - A surge, vibration, or judder may be felt while driving under light acceleration. To minimize the possibility for the judder to occur, a software update for the transmission is available at the customer's request. Additionally, the transmission fluid will be replaced. Complete 15-086 first to update the vehicle. If the judder returns after updating the vehicle, the torque converter may need to be replaced.

Owners of these vehicles have filed 211 complaints in the transmission category.