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January 28, 2014 Service bulletin

Pitstop: tailgate will not open or closes again after starting to open

Kia technical service bulletin PS291 for 2014 Kia Sorento.

Bulletin number
PS291
Component
Structure: body: tailgate
Summary
PITSTOP: TAILGATE WILL NOT OPEN OR CLOSES AGAIN AFTER STARTING TO OPEN - A customer complaint of a Power Tailgate System (PTGS) intermittently inoperative for a period of time or a Power Tailgate which starts to open but then immediately re-closes may be due to the customer, inadvertently, disabling the PTGS by depressing the PTGS OFF button in the overhead console.

Owners of these vehicles have filed 160 complaints in the body category.

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