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January 27, 2017 Service bulletin

Front door latch - customer satisfaction program (CS1603)

Kia technical service bulletin TSB-BOD150R1 for 2011 Kia Sorento.

Bulletin number
TSB-BOD150R1
Component
Latches/locks/linkages: doors: latch
Summary
TSB: FRONT DOOR LATCH - CUSTOMER SATISFACTION PROGRAM (CS1603) - This bulletin provides information regarding the inspection, upgrade and/or replacement of door latches on 2011MY Sorento (XMa) vehicles. Kia has determined that after extended usage over years, the door latches may not function properly when being activated with the outside handle and the door may not open.

Owners of these vehicles have filed 33 complaints in the locks category.

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