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September 18, 2014 Service bulletin

Steering

Cadillac technical service bulletin PIC4986E for 2008-2015 Cadillac CTS.

Bulletin number
PIC4986E
Component
Steering
Summary
This Preliminary Information communication provides information to the technician about vehicles that have a bind condition when the car is in reverse or driving forward and the steering wheel is turned to the full-lock position. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

Owners of these vehicles have filed 72 complaints in the steering category.

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