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September 23, 2014 Service bulletin

This Preliminary Information communication provides information to the technician about vehicles that has...

Cadillac technical service bulletin PIC6025 for 2014-2015 Cadillac CTS and 2013-2015 Cadillac Ats.

Bulletin number
PIC6025
Component
Steering
Summary
This Preliminary Information communication provides information to the technician about vehicles that has an intermittent no crank with a "Turn Steering Wheel Start Vehicle Again" message. If the steering is bound up so the column lock cannot retract when the vehicle start button is pressed the Body Control Module will not allow the vehicle to start. Dealer should review the owner's manual description for this message in the Starting the Vehicle Messages section which states: "TURN STEERING WHEEL START VEHICLE AGAIN" with the customer.

Owners of these vehicles have filed 58 complaints in the steering category.

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