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December 10, 2012 Service bulletin

This Preliminary Information communication provides information to the technician about vehicles that may...

Cadillac technical service bulletin PIC5788 for 2013 Cadillac Ats.

Bulletin number
PIC5788
Component
Fuel system, gasoline: storage
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have a fuel door is locked when they get out of the car to fuel the vehicle, fuel door does not unlock as expected, or fuel door opens unexpectedly after fueling and closing the fuel door. Dealer should explain to the customer how this system works and discuss with them which option best fits their needs. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

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