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January 4, 2017 Service bulletin

This Preliminary Information communication provides information to the technician about vehicles that the...

Cadillac technical service bulletin PIC6137B for 2014-2016 Cadillac CTS, 2014-2016 Cadillac Ats and 2014-2016 Cadillac XTS and others.

Bulletin number
PIC6137B
Component
Engine
Summary
This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 2.5 hours. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 2.5 hours. If the fob is located, the timer will reset an additional 2.5 hours.

Owners of these vehicles have filed 46 complaints in the engine category.

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