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August 31, 2015 Service bulletin

This Preliminary Information communication provides information to the technician on the steps to diagnose...

Cadillac technical service bulletin PIC6099A for 2014-2016 Cadillac CTS and 2015-2016 Cadillac Ats.

Bulletin number
PIC6099A
Component
Electrical system
Summary
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have a key fob, touch pad, or inside release button that will not open the trunk. Technician will need to inspect the Emergency Trunk Release handle bezel to be positioned incorrectly. Technician should re seat the Emergency Trunk Release handle into the bezel. Any sort of preload on the ETR cable will not allow the latch to release when any of the electric switches are used.

Owners of these vehicles have filed 39 complaints in the electrical category.

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