There is a problem with the audio unit software, which may lead to one or more of the following symptoms:...

Bulletin number

A17-049

Component

Electrical system: software

Summary

Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ? Bluetooth® Audio skips. ? There is no sound from Apple CarPlay? after connecting Bluetooth®, then USB. ? Cannot turn on Bluetooth®. ? Bluetooth® turns off or disconnects by itself. ? Starting vehicle causes Bluetooth® to disconnect. ? Bluetooth® Audio sound will skip when receiving phone calls. ? There are pairing problems with Bluetooth® HandsFreeLink®(HFL). ? Pandora® does not play after HFL call ends. ? GPS error code 1302 sets. ? GPS initialization screen appears. ? GPS shows inaccurate vehicle location. ? Android Auto? will not play. ? Voice commands do not work. ? Error message SXM check tuner appears. ? System does not recognize ?SXM? in voice commands. ? Rear camera is stuck on in Park. ? Rear camera image does not display when transmission is shifted to Reverse. ? LaneWatch® image will not display. ? Audio power button does not work. ? Home screen does not display app icons. ? Screen locks and/or check tuner message appears. ? Clock does not match between audio display and dashboard meter. ? Incoming call screen stays on after ending the call. ? HFL voice repeats the ALPHABET.

Owners of these vehicles have filed 119 complaints in the electrical category.