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August 17, 2017 Service bulletin

Riverpark, Inc. has recently discovered an issue with some of their SD cards that may make the dash radio...

Newmar technical service bulletin RSB487 for 2018 Newmar Dutch Star, 2018 Newmar Mountain Aire and 2018 Newmar Bay Star and others.

Bulletin number
RSB487
Component
Equipment: electrical: radio/tape deck/cd etc.
Summary
Riverpark, Inc. has recently discovered an issue with some of their SD cards that may make the dash radio freeze, run slow, and/or reboot. After testing, Riverpark believes that some of the Kingston SD cards were defective from the factory. In response to their findings, Newmar Corporation is issuing TSB 487 to inform dealers and service personnel of the defective parts. Issue: When the SD card plays in the Xite Infotainment Center, it loses communication after a period of time (typically 7-10 minutes). The system becomes sluggish and tries to re-boot continuously. This is partly due to the inability to read the cards information quickly enough, causing the radio?s CPU to ?max out,? resulting in the previously described freezing and rebooting symptoms.

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