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June 16, 2017 Service bulletin

Electrical system: software

GMC technical service bulletin PIC6284A for 2013-2016 GMC Acadia, 2013-2016 Chevrolet Traverse and 2013-2016 Buick Enclave and others.

Bulletin number
PIC6284A
Component
Electrical system: software
Summary
This Preliminary Information communication provides information to the technician that when the installation of the navigation map update outlined in bulletin 16NA328 or after, may encounter an Invalid Product Update message. Technician will need to gather scan tool data, software numbers and error messages. Technician will need to contact General Motors Technical Assistance Center with the information for further assistance.

Owners of these vehicles have filed 487 complaints in the electrical category.

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