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January 26, 2016 Service bulletin

Audi connect is not functioning and the message "Please wait.." continually appears The system might only...

Audi technical service bulletin A911627 2042942- for 2017 Audi Q7.

Bulletin number
A911627 2042942-
Component
Electrical system
Summary
Audi connect is not functioning and the message "Please wait.." continually appears The system might only receive a 3G cellular connection in areas with strong 4G LTE reception. It is possible that the Audi connect configuration is incorrect due to a communication issue with the backend server in Germany. A full factory reset of the MMI system is required to fix the incorrect configuration, as a factory reset of only the Audi connect settings may not correct the issue.

Owners of these vehicles have filed 53 complaints in the electrical category.

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