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February 9, 2016 Service bulletin

Flash: Power Transfer Unit (PTU) Motor Position Enhancements

Jeep technical service bulletin 21-007-16 for 2015-2016 Jeep Cherokee.

Bulletin number
21-007-16
Component
Electrical system: software
Summary
Flash: Power Transfer Unit (PTU) Motor Position Enhancements This bulletin involves updating the software in the Power Transfer Unit (PTU). A customer may experience All Wheel Drive (AWD) not operating correctly. On further inspection the Technician may find the following Diagnostic Trouble Codes (DTCs), C1494-92-PTU Fork Position - Performance or Incorrect Operation.

Owners of these vehicles have filed 625 complaints in the electrical category.

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