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September 9, 2016 Service bulletin

Service Update

Cadillac technical service bulletin GCUS-3-688 for 2016 Cadillac CTS, 2016 Cadillac Escalade and 2016 Cadillac Escalade ESV and others.

Bulletin number
GCUS-3-688
Component
Equipment: appliance: air conditioner
Summary
32470 - Service Update. The rear (or mid-row seat on Escalade, Escalade ESV) HVAC control panel capacitive touch sense buttons are inoperative due to the chrome plating on the buttons being too thick, creating electrical resistance. Dealers are to replace the auxiliary heater and air conditioning control.

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