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April 14, 2015 Service bulletin

The tutorial videos in the MMI do not play or stop playing after some time

Audi technical service bulletin A961595 2040393- for 2016 Audi A6 and 2016 Audi A7.

Bulletin number
A961595 2040393-
Component
Equipment: electrical
Summary
The tutorial videos in the MMI do not play or stop playing after some time. The condition may only occur with certain videos. Turning the ignition off and back on may correct the condition. Two of the tutorial videos for the 2016 A6 and A7 are not correct. When the user attempts to play these videos a cascading effect can occur, causing all other videos to cease playing after some time. The incorrect video files are "Radio / Tuner" and "Media & Jukebox Functions".

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