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September 17, 2014 Service bulletin

Technical Bulletin (Stationary Vehicle Displayed While in Motion issues (Premium 8 Radio)): This document...

Volkswagen technical service bulletin V911408 2038293 for 2013-2014 Volkswagen Jetta Hybrid.

Bulletin number
V911408 2038293
Component
Electrical system: software
Summary
Technical Bulletin (Stationary Vehicle Displayed While in Motion issues (Premium 8 Radio)): This document informs customers may report that while the vehicle is in motion, the display on the Premium 8 radio displays the ?Stationary Vehicle? driving mode. This symptom is often intermittent and can be temporarily resolved by performing a key cycle. This condition only affects vehicles equipped with Premium 8 radio. The procedure in this document corrects the concern specified above by updating the Premium 8 Radio software to the latest level 0011. The production solution for this issue was a software update SW 0011 implemented into production in CW 37/14. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Owners of these vehicles have filed 12 complaints in the electrical category.

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