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October 28, 2018 Service bulletin

Power windows do not operate correctly service information

Infiniti technical service bulletin ITB16-042 for 2014-2015 Infiniti Q60.

Bulletin number
ITB16-042
Component
Structure: emergency: escape/egress/exit
Summary
2014-2015 Q60; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or both power windows: - AUTO-UP does not work, but window will move up and down with manual operation of the switch. - When door is opened, window will lower a small amount (normal operation) but will not raise when door is closed. - Window will move down when operating the window switch, but will not move up. NOTE: - If any of the above symptoms should occur, it may indicate that Window Initialization is needed (see page 2). Initialization should be done before attempting any repairs. - If needed, refer to the applicable Electronic Service Manual (ESM) to perform electrical diagnosis. - After electrical repairs to the vehicle (including repairs to the power windows), make sure to perform the Window Initialization and Anti-pinch Function Check procedures on page 2.

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