This bulletin announces availability of new rear gate (PRG) stays designed to address customer concerns of...

Bulletin number

12-208-16

Component

Electrical system

Summary

This bulletin announces availability of new rear gate (PRG) stays designed to address customer concerns of other than expected PRG operation. The enhancement involves a change to the viscosity of the lubricant used for maintaining smooth operation of the 2 pressurized rear gate stays. If the PRG is left open for an extended period of time (longer than pproximately 5 minutes), the stays may develop increased operating resistance. This increased resistance is transferred to the PRG mechanism during closing causing an increase to the motor?s electrical current draw. As a result, the ?anti-pinch? feature of the PRG activates, a beep sound occurs and the gate re-opens without input from the customer. These symptoms may continue to occur on subsequent attempts to close the PRG. The anti-pinch feature is designed to operate if the gate comes in contact with an obstruction while closing. When activated, the gate reverses direction and re-opens automatically.

Owners of these vehicles have filed 436 complaints in the electrical category.