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October 13, 2014 Service bulletin

Technical Bulletin (Car-Net Unresponsive

Volkswagen technical service bulletin V911411 2038669 for 2014-2015 Volkswagen Jetta, 2014-2015 Volkswagen Passat and 2014-2015 Volkswagen Beetle and others.

Bulletin number
V911411 2038669
Component
Equipment: electrical
Summary
Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): This document informs how to service potiential Interruptions and Outages. When beginning diagnosis for customer concerns related to functionality of the Car-Net system, it is important to understand that the symptom(s) may not be related to any problem with the vehicle itself. If there are any problems with the AT&T 3G service and/or a service interruption or outage with the Verizon Telematics system, one or more Car-Net functions may be inoperative.

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