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February 4, 2016 Service bulletin

Communication to dealer that a Customer Satisfaction Campaign with customer notification is taking place

Volkswagen technical service bulletin Dealer Letter-Da for 2016 Volkswagen GTI, 2016 Volkswagen Golf and 2016 Volkswagen Golf Sportwagen.

Bulletin number
Dealer Letter-Da
Component
Electrical system: software
Summary
Communication to dealer that a Customer Satisfaction Campaign with customer notification is taking place. Dealers must ensure that every affected inventory vehicle with "2016 MY Volkswagen Vehicles with the MIB2 MQB Radio (Modular Infotainment System)" has this campaign completed before delivery to consumers. The campain is to update the software and inquire customers on their views after the update.

Owners of these vehicles have filed 17 complaints in the electrical category.

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