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July 2, 2016 Service bulletin

Blend Door Stuck In Full Heat Mode (X64 Warranty Extension)

Chrysler technical service bulletin 24-005-16 REV. B for 2014-2015 Chrysler Town and Country and 2014-2015 Dodge Caravan.

Bulletin number
24-005-16 REV. B
Component
Visibility: defroster/defogger/HVAC system
Summary
Blend Door Stuck In Full Heat Mode (X64 Warranty Extension) This bulletin involves re-calibrating or replacing the right side Heating, Ventilation, Air Conditioning (HVAC) Blend Door actuator. Customers may describe one or more of the following conditions: · Not being able to adjust the HVAC system temperature to their comfort level regardless of blend door/temperature setting. · Feeling hot air coming out of the right side vents.

Owners of these vehicles have filed 28 complaints in the visibility category.

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