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July 6, 2016 Service bulletin

Transmission Torque Converter Replacement After Drone Noise Verification

Ram technical service bulletin 21-025-16 for 2013-2016 Ram 3500.

Bulletin number
21-025-16
Component
Power train
Summary
Transmission Torque Converter Replacement After Drone Noise Verification This bulletin involves test driving the vehicle to listen for audible ?drone? noise at approximately 2,000 RPM. If drone noise is verified, normal torque converter replacement should be performed. The customer may describe a ?heavy droning noise? coming from the vehicle at an engine speed range of 1,800 RPM to 2,000 RPM with mid to deep throttle applied.

Owners of these vehicles have filed 102 complaints in the transmission category.

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