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January 3, 2014 Service bulletin

Supersedes Technical Service Bulletin Group 57 number 13-87 dated March 27, 2013

Audi technical service bulletin A571499 2029151- for 2010 Audi A4, 2012-2013 Audi A6 and 2009-2013 Audi Q5 and others.

Bulletin number
A571499 2029151-
Component
Equipment adaptive/mobility
Summary
Supersedes Technical Service Bulletin Group 57 number 13-87 dated March 27, 2013. The door cannot be opened from outside with the outer door handle, but it can be opened with the inner handle. The complaint is often described as follows: The customer locks the vehicle and checks by pulling the door handle whether the vehicle is locked. When opening the vehicle again, the door cannot be opened. It feels as if the handle is slack. When fitting the Bowden cable from the mounting bar to the door lock, the cable can get kinked. In some cases, this can increase the inner friction of the strand in the Bowden cable. As a result, the door lock stays in pressed position or does not completely return to its zero position. When the Bowden cable gets twisted during the installation, the rubber grommets can get distorted. Consequently, the Bowden cable has a too-high inner friction and the door lock does not move to the zero position.

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