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January 3, 2014 Service bulletin

When the driver uses the Bluetooth hands-free telephone system to make a call, the listener on the other...

Audi technical service bulletin A911420 2027718- for 2011-2013 Audi A6, 2011-2013 Audi A7 and 2011-2013 Audi A5 Cabriolet and others.

Bulletin number
A911420 2027718-
Component
Electrical system
Summary
Supersedes Technical Service Bulletin Group 91 number 13-11 dated October 31, 2013. When the driver uses the Bluetooth hands-free telephone system to make a call, the listener on the other end cannot clearly understand the driver. The driver?s voice sounds muffled, as if it is being heard from under water. The microphone seal is damaged during installation into the roof module.

Owners of these vehicles have filed 37 complaints in the electrical category.

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