Although the correct amount of oil was added to the engine during an oil change service, a check of the...

Bulletin number

A001464 2035581-

Component

Engine and engine cooling

Summary

Supersedes Technical Service Bulletin Group 00 number 13-55 dated October 21, 2013. Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay. When an unapproved aftermarket speed-filling device is used to add oil to a W12 engine, the increased oil flow rate forces oil into the intake manifold or combustion chamber and damages the engine.

Owners of these vehicles have filed 71 complaints in the engine category.