Supersedes Technical Service Bulletin Group 91 number 12-59 dated September 24, 2012

Bulletin number

A911265 2030465-

Component

Electrical system

Summary

Supersedes Technical Service Bulletin Group 91 number 12-59 dated September 24, 2012. MMI system randomly freezes and/or resets. DVD Changer playback inoperative after bus sleep (A8 only). HD Radio does not playback in stereo. HD Radio experiences poor blending between digital and analog signals. Google Earth does not properly update the maps after leaving an area of 2G or poor cellular reception. The lower MMI display flickers when an iPod is connected and the Function or Settings menu is selected and the vehicle is stationary. Bluetooth® will not automatically reconnect to certain iPhone models after vehicle sleep. Surround settings are lost after ignition cycle (vehicles equipped with BOSE® sound systems only). This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the SIM card slot on the faceplate of the front MMI mainunit. Continual improvements to MMI software provides solutions to issues experienced in the field.

Owners of these vehicles have filed 25 complaints in the electrical category.