2018 ROGUE; NEXT GENERATION NISSANCONNECT OVER THE AIR UPDATE FEATURE SERVICE INFORMATION The next...

Bulletin number

NTB17-111

Component

Electrical system: software

Summary

2018 ROGUE; NEXT GENERATION NISSANCONNECT OVER THE AIR UPDATE FEATURE SERVICE INFORMATION The next generation NissanConnect now has the ability to update its system?s software through a Wi-Fi connection. These updates can now be applied by the customer, using their home Wi-Fi network, without the vehicle having to return to the dealer. Updates allow the customer to take advantage of: - New features as they become available - Continuous quality and performance improvements In some cases the customer may not have access to a secured WiFi network and will need to return to the dealer to perform any available updates. The Service Procedure in this bulletin contains the instructions to perform updates via a Wi-Fi connection. IMPORTANT: - To update the software by Wi-Fi the vehicle must be within range and connected to a secure Wi-Fi network. - A password protected Wi-Fi network with WPA2 security is required to secure the update download. WARNING: During the update process, the vehicle should be kept in a well-ventilated area to avoid the exposure to Carbon Monoxide. Do not breathe exhaust gases; they contain colorless and odorless carbon monoxide. Carbon Monoxide is dangerous. It can cause unconsciousness or death. NOTE: When diagnosing a NissanConnect issue, always confirm that the latest available software is installed in the AV unit before starting a diagnosis.

Owners of these vehicles have filed 96 complaints in the electrical category.