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March 27, 2013 Service bulletin

The door cannot be opened from outside with the outer door handle, but it can be opened with the inner handle

Audi technical service bulletin A571387 2029151- for 2010 Audi A4, 2012-2013 Audi A6 and 2010-2013 Audi Q5 and others.

Bulletin number
A571387 2029151-
Component
Latches/locks/linkages: doors: latch
Summary
Supersedes Technical Service Bulletin Group 57 number 12-80 dated November 9, 2012. The door cannot be opened from outside with the outer door handle, but it can be opened with the inner handle. The complaint is often described as follows: The customer locks the vehicle and checks by pulling the door handle whether the vehicle is locked. When opening the vehicle again, the door cannot be opened. It feels as if the handle is slack.

Owners of these vehicles have filed 2 complaints in the locks category.

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