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August 7, 2014 Service bulletin

Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module):

Volkswagen technical service bulletin V301403 2028714 for 2009-2010 Volkswagen Jetta, 2012 Volkswagen Passat and 2009 Volkswagen Golf and others.

Bulletin number
V301403 2028714
Component
Power train: automatic transmission: control module (TCM/PCM/tecm)
Summary
Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): This document informs of debris in the clutch assembly causing too much drag torque from the multiple clutch. The production solution for this issue was an updated clutch. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Owners of these vehicles have filed 410 complaints in the transmission category.

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