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October 30, 2014 Service bulletin

The infotainment system (radio, navigation, etc.) is not switched off when the ignition key is removed

Audi technical service bulletin A961487 2038849- for 2012-2014 Audi A3, 2015 Audi Q3 and 2015 Audi A3 Cabriolet and others.

Bulletin number
A961487 2038849-
Component
Electrical system
Summary
The infotainment system (radio, navigation, etc.) is not switched off when the ignition key is removed. The steering column cannot be locked. The vehicle cannot be locked with the remote. A warning appears in the DIS indicating that the key must be removed from the ignition, but the key has already been removed. DTCs may be logged in the onboard supply control module. The locking cylinder for the ignition lock is stiff because of internal dimensional tolerance issues. The S-contact in the ignition switch does not open due to various manufacturing issues.

Owners of these vehicles have filed 17 complaints in the electrical category.

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