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November 8, 2017 Service bulletin

Technical Concern: Due to input handling in the VTS software, the Porsche Car Connect initialization fails

Porsche technical service bulletin 122-L4R6B-12 for 2017-2018 Porsche Panamera.

Bulletin number
122-L4R6B-12
Component
Electrical system
Summary
Technical Concern: Due to input handling in the VTS software, the Porsche Car Connect initialization fails. The ninth character in the VIN may be an "X" (e.g. WP0AF2A7XHL123456). However, the system sees this "X" character as invalid and does not transmit the installation code to the backend server. In this case, the initialization ends unsuccessfully. Additionally, the PCC portal does not register the failed attempt.

Owners of these vehicles have filed 4 complaints in the electrical category.

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