Situation: In response to customer feedback on the performance of the InControl® Touch Pro system, Jaguar...

Bulletin number

LTB01009NAS4

Component

Electrical system: software

Summary

Situation: In response to customer feedback on the performance of the InControl® Touch Pro system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed Infotainment Master Controller (IMC) resets, blank screens, and poor system performance CD ripping/playback issues Camera stability issues when reverse selected Media Player crash, library track select fails, USB Source reliability Phone and Bluetooth - connection and contacts download issues Climate control fan symbol not visible when increasing/decreasing fan speed The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen Unable to access the seat massage auto function on the Touchscreen 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.

Owners of these vehicles have filed 70 complaints in the electrical category.