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September 30, 2015 Service bulletin

This Preliminary Information communication provides information to the technician about vehicles that may...

Cadillac technical service bulletin PIC6102A for 2014-2015 Cadillac CTS and 2013-2015 Cadillac Ats.

Bulletin number
PIC6102A
Component
Electrical system
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have intermittent or no audio. Technician should inspect the amplifier for water damage. Technician should also inspect the wire harness that enters at the right wheelhouse in front of the amplifier. Ensure the grommet is properly installed as water may wick into the harness of the amplifier. Technician should also check for a water leak around the tail lamps, and make sure the sunroof drain tubes are fully connected and not damaged if equipped.

Owners of these vehicles have filed 77 complaints in the electrical category.

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