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December 17, 2017 Service bulletin

Issue

Land Rover technical service bulletin SSM73699 for 2013-2018 Land Rover Range Rover, 2014-2017 Land Rover Range Rover Sport and 2017-2018 Land Rover Discovery.

Bulletin number
SSM73699
Component
Electrical system: software
Summary
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)

Owners of these vehicles have filed 97 complaints in the electrical category.

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