This customer satisfaction campaign has been proactively released to prevent one or more of the following...
Volkswagen technical service bulletin 91N9 Rev 122016 for 2016 Volkswagen Golf and 2016 Volkswagen Golf Sportwagen.
- Bulletin number
- 91N9 Rev 122016
- Component
- Electrical system
- Summary
- This customer satisfaction campaign has been proactively released to prevent one or more of the following infotainment-related symptoms: · App-Connect malfunctions or is inoperative · Infotainment display goes blank or dark · Infotainment system freezes or reboots · Infotainment system turns off without input · Display screen turns blue with "Emergency Download" error message displayed · Bluetooth is unavailable or inoperative · Navigation system malfunctions or is inoperative · Voice Recognition malfunctions or is inoperative · Settings in menu are not stored or missing · Audio source changes without input after key cycle · SD card malfunctions or is inoperative · Loss of paired Bluetooth device · Language settings change without input · Loss of radio presets · Announcement volume changes or fluctuates without input Loss of audio output Revision Statement: SD cards are no longer available. SD card software files are available for download from ServiceNet. See Technical Bulletin Instance # 2044695 for instructions on downloading Infotainment Software Updates.
Owners of these vehicles have filed 14 complaints in the electrical category.
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