Customer Concern: There are reports of failed Porsche Car Connect (PCC) initializations
Porsche technical service bulletin 122-D5Y9E-02 for 2017-2018 Porsche Panamera.
- Bulletin number
- 122-D5Y9E-02
- Component
- Electrical system
- Summary
- Customer Concern: There are reports of failed Porsche Car Connect (PCC) initializations. Technical Concern: Due to input handling in the VTS software, the Porsche Car Connect initialization fails. The ninth character in the VIN may be an ?X? (e.g. WP0AF2A7XHL123456). However, the system sees this ?X? character as invalid and does not transmit the installation code to the backend server. In this case, the initialization ends unsuccessfully. Additionally, the PCC portal does not register the failed attempt.
Owners of these vehicles have filed 4 complaints in the electrical category.
Vehicles covered
- Porsche Panamera 2017-2018 20172018
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